Writing effectively and with impact

The reality of today's business is that a lot of our communication is either non-verbal, or not face-to-face. In this scenario, what do we need to do in order to be more effective with how we communicate? This was the presenting problem from a bank. In order to land the learning, we played this practical and fun game, using the fabulous Mta Insights toolkit. Plenty of "ah-ha" moments that translated into concrete learnings and practical action items. #communicationtraining #communicationskills #businesscommunication #emailetiquette